Terms of Service

  • Last Revised : August 26, 2025

Terms of Service

1. Agreement to Terms

By accessing or using Process Lake ("Service"), operated by Process Lake ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

Process Lake is a flowchart creation and execution platform that enables users to create, manage, and automate workflows and processes. The Service allows users to design visual workflows, integrate with third-party applications, and execute automated processes.

3. User Accounts and Registration
3.1 Account Creation
  • You must create an account to use our Service
  • You must provide accurate, current, and complete information
  • You are responsible for maintaining the confidentiality of your account credentials
  • You are responsible for all activities that occur under your account
3.2 Company Profiles
  • Users may create company profiles to organize and manage workflows
  • Company administrators are responsible for managing user access within their organization
3.3 Eligibility
  • You must be at least 13 years old to use this Service
  • You represent that you have the authority to bind yourself or your organization to these Terms
4. Acceptable Use
4.1 Permitted Use

You may use Process Lake for legitimate business and personal workflow automation purposes in accordance with these Terms.

4.2 Prohibited Activities
  • Use the Service for any unlawful purpose or in violation of any laws
  • Attempt to gain unauthorized access to any part of the Service
  • Interfere with or disrupt the Service or servers
  • Upload or transmit viruses, malware, or other malicious code
  • Use the Service to spam, harass, or harm others
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Create workflows that violate third-party terms of service or privacy policies
  • Use the Service to process illegal content or engage in illegal activities
5. User Content and Data
5.1 Your Content
  • You retain ownership of all content, data, and workflows you create or upload
  • You grant us a limited license to use your content solely to provide the Service
  • You are responsible for ensuring you have the right to use and process any data in your workflows
5.2 Content Standards
  • Infringe on intellectual property rights
  • Contain personal information of others without consent
  • Be defamatory, offensive, or harmful
  • Violate any applicable data protection laws
5.3 Data Processing
  • You acknowledge that your workflows may process data from third-party services
  • You are responsible for ensuring compliance with all applicable data protection laws
  • You must obtain necessary permissions before processing personal data
6. Subscription and Payment
6.1 Subscription Plans
  • The Service is offered on a subscription basis
  • Subscription fees are charged in advance and are non-refundable except as required by law
6.2 Free Trials
  • We may offer free trials at our discretion
  • Free trials may be subject to additional terms and limitations
  • We reserve the right to modify or discontinue free trials at any time
6.3 Payment Processing
  • Payments are processed through Stripe
  • You must provide valid payment information
  • You authorize us to charge your payment method for applicable fees
6.4 Price Changes
  • We may change subscription prices with 30 days' notice
  • Price changes will not affect your current billing period
7. Intellectual Property
7.1 Our Property

The Service, including its software, design, and content (excluding user content), is owned by Process Lake and protected by intellectual property laws.

7.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

8. Third-Party Integrations
8.1 Third-Party Services
  • The Service may integrate with third-party applications and services
  • Your use of third-party integrations is subject to their respective terms of service
  • We are not responsible for third-party services or their availability
8.2 API Usage
  • If you use our API, additional terms may apply
  • You must comply with rate limits and usage guidelines
9. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using the Service, you consent to our data practices as described in our Privacy Policy.

10. Service Availability
10.1 Uptime
  • We strive to maintain high availability but do not guarantee uninterrupted service
  • We may perform maintenance that temporarily affects service availability
10.2 Modifications
  • We may modify, update, or discontinue features of the Service
  • We will provide reasonable notice of material changes when possible
11. Termination
11.1 Termination by You

You may terminate your account at any time by contacting us or using account settings.

11.2 Termination by Us
  • Violate these Terms
  • Fail to pay applicable fees
  • Engage in conduct that harms the Service or other users
11.3 Effect of Termination
  • Your right to use the Service ends immediately
  • We may delete your account and data after a reasonable period
  • You remain liable for any unpaid fees
12. Disclaimers
12.1 Service Provided "As Is"

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

12.2 No Guarantee of Results

We do not guarantee that your workflows will produce specific results or integrations will always function perfectly.

13. Limitation of Liability
  • OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM
  • WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
  • WE ARE NOT LIABLE FOR DATA LOSS, BUSINESS INTERRUPTION, OR LOST PROFITS
14. Indemnification

You agree to indemnify and hold harmless Process Lake from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of others
  • Content you create or upload
15. Governing Law and Disputes
15.1 Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.

15.2 Jurisdiction

Any disputes shall be resolved in the courts of Delaware.

15.3 Arbitration

For claims under $10,000, either party may elect binding arbitration as an alternative to court proceedings.

16. General Provisions
16.1 Entire Agreement

These Terms constitute the entire agreement between you and Process Lake regarding the Service.

16.2 Severability

If any provision is found unenforceable, the remaining provisions will remain in effect.

16.3 No Waiver

Our failure to enforce any provision does not constitute a waiver of that provision.

16.4 Assignment

You may not assign these Terms without our written consent. We may assign these Terms without restriction.

16.5 Updates to Terms

We may update these Terms from time to time. We will notify you of material changes via email or through the Service.

17. Contact Information

For questions about these Terms, please contact us at:
Email: [YOUR EMAIL]
Address: [YOUR ADDRESS]

*By using Process Lake, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.*

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